Who We Are
ScoopAI ("we", "our", or "us") is a mobile application that helps users track their daily nutrition, analyze meals through AI-powered photo recognition, and connect with personal trainers. ScoopAI is operated by ScoopAI Labs.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application and related services.
Information We Collect
We collect the following categories of information:
| Category | What we collect | Why |
|---|---|---|
| Account | Email address, display name, profile photo | Authentication and personalization |
| Health & Diet | Food logs, calorie/protein intake, supplement records, body goals | Core nutrition tracking features |
| Photos | Meal photos you choose to scan (processed, not permanently stored) | AI food recognition |
| Device | FCM push token, OS version, device type | Push notifications |
| Usage | App interaction logs, crash reports | Improving app stability |
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the ScoopAI app and its features
- Analyze meal photos using AI to identify food items and estimate nutrition
- Generate weekly nutrition reports and progress insights
- Enable trainer-member connections and communication features
- Send push notifications you have opted into
- Respond to your support requests and inquiries
- Monitor for technical issues and ensure app security
Third-Party Services
We use the following third-party services to operate ScoopAI. Each has its own privacy policy:
| Service | Provider | Purpose |
|---|---|---|
| Firebase Auth | Google LLC | User authentication |
| Cloud Firestore | Google LLC | Data storage |
| Firebase Cloud Functions | Google LLC | Backend processing, scheduled reports |
| Firebase Cloud Messaging | Google LLC | Push notifications |
| Gemini API | Google LLC | AI-powered food analysis |
Data Retention & Deletion
We retain your personal data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us at the email below.
Upon receiving a deletion request, we will permanently delete your data within 30 days, except where retention is required by law.
Medical Disclaimer
The nutritional analysis, protein tracking, and dietary information provided by ScoopAI is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.
Always seek the advice of your physician, registered dietitian, or other qualified health provider with any questions you may have regarding a medical condition or dietary plan. Never disregard professional medical advice or delay seeking it because of something you have read or seen in this app.
Children's Privacy
ScoopAI is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), Firebase security rules that restrict data access to authorized users only, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page and, where appropriate, through an in-app notification.
Your continued use of ScoopAI after changes become effective constitutes acceptance of the updated policy.
Questions or concerns?
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@scoopai.app